DIGIT Core
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2.8
2.8
  • ☑️Introducing DIGIT Platform
    • DIGIT - Value Proposition
  • Platform
    • 🔎Overview
      • Principles
      • Architecture
        • Service Architecture
        • Infrastructure Architecture
        • Deployment Architecture
      • Technology
        • API Gateway
        • Open Source Tools
      • Checklists
        • API Checklist
        • Security Checklist
          • Security Guidelines Handbook
          • Security Flow - Exemplar
        • Performance Checklist
        • Deployment Checklist
      • UI Frameworks
        • React UI Framework
    • 🔧Core Services
      • Workflow Service
        • Setting Up Workflows
        • Configuring Workflows For An Entity
        • Workflow Auto Escalation
        • Migration To Workflow 2.0
      • Location Services
      • User Services
      • Access Control Services
      • PDF Generation Service
      • MDMS (Master Data Management Service)
        • Setting up Master Data
          • MDMS Overview
          • MDMS Rewritten
          • Configuring Tenants
          • Configuring Master Data
          • Adding New Master
          • State Level Vs City Level Master
      • Payment Gateway Service
      • User Session Management
      • Indexer Service
        • Indexer Configuration
      • URL Shortening Service
      • XState Core Chatbot
        • Xstate-Chatbot Message Localisation
        • XState-Chatbot Integration Document
      • NLP Engine Service
        • NLP Chatbot
      • SMS Template Approval Process
      • Telemetry Service
      • Document Uploader Service
      • Notification Enhancement Based On Different Channel
      • Report Service
        • Configuring New Reports
          • Impact Of Heavy Reports On Platform
          • Types Of Reports Used In Report Service
      • SMS Notification Service
        • Setting Up SMS Gateway
          • Using The Generic GET & POST SMS Gateway Interface
      • Survey Service
      • Persister Service
        • Persister Configuration
      • Encryption Service
        • Encryption Client Library
        • User Data Security Architecture
        • Guidelines for supporting User Privacy in a module
      • FileStore Service
      • ID Generation Service
      • Localization Service
        • Configuring Localization
          • Setup Base Product Localization
          • Configure SMS and Email
      • Email Notification Service
      • Searcher Service
      • Zuul Service
      • User OTP Service
      • OTP Service
      • Chatbot Service
      • National Dashboard Ingest
        • National Dashboard API Performance Testing Specs and Benchmark
        • National Dashboard: Steps for Index Creation
        • National Dashboard Adaptor Service
          • Deployment of Airflow DAG
          • Trigger Airflow DAG
          • Configure Airflow
          • Insert & Delete Data - Steps
          • Important Links & Credentials
          • Code Structure
          • KT Sessions
          • Pre-requisites For Enabling Adaptor
        • Revenue Maximisation
      • Audit Service
        • Signed Audit Performance Testing Results
      • Service Request
      • Self Contained Service Architecture (HLD)
      • Accelerators
        • Inbox Service
    • ✏️API Specifications
      • User
      • Access Control
      • Employee
      • Location
      • Localisation
      • Encryption
      • Indexer
      • File Store
      • Collection
      • DSS Ingest
      • HRMS
      • National Dashboard Ingest
      • WhatsApp Chatbot
      • Master Data Management
      • ID Generation
      • URL Shortner
      • Workflow Service
      • Workflow v2
      • Document Uploader Service
      • OTP Service
      • Reporting Service
      • PDF Generation Service
      • Payment Gateway Service
    • 🔐Data Protection & Privacy
      • Data Protection & Privacy Definitions
      • Legal Obligations For Privacy - eGov
      • Data Protection & Privacy - Global Best Practices
      • Guidelines
        • Platform Owner Guidelines
        • Implementing Agencies Guidelines
        • Admin Guidelines
        • Program Owner Guidelines
        • Data Security and Data Privacy
      • Data Privacy Policy Templates
        • eGov Data Privacy Policy
        • Implementing Agency Privacy Policy
        • Admin & Program Owner Privacy Policy
        • Supporting Agency Privacy Policy
      • Global Standards For All Roles
    • ▶️Get Started
      • Install DIGIT
      • Access DIGIT
      • Sandbox
      • Training and Certification
        • Training Resources
    • ⚒️Integrations
      • Payment
      • Notification
      • Transaction
      • Verification
      • View
      • Calculation
    • 🛣️Roadmap
    • 🎬Open Events
    • 👩‍💻Source Code
    • 👁️Project Plan
    • 📋Discussion Board
    • 🤝Contribute
  • Guides
    • 📓Installation Guide
      • DIGIT Deployment
      • Quick Setup
        • DIGIT Installation on Azure
        • DIGIT Installation on AWS
      • Production Setup
        • AWS
          • 1. Pre-requisites
          • 2. Understanding EKS
          • 3. Setup AWS Account
          • 4. Provisioning Infra Using Terraform
          • 5. Prepare Deployment Config
          • 6. Deploy DIGIT
          • 7. Bootstrap DIGIT
          • 8. Productionize DIGIT
          • FAQ
        • Azure
          • 1. Azure Pre-requisites
          • 2. Understanding AKS
          • 3. Infra-as-code (Terraform)
        • SDC
          • 1. SDC Pre-requisites
          • 2. Infra-as-code (Kubespray)
          • CI/CD Setup On SDC
        • CI/CD Set Up
          • CI/CD Build Job Pipeline Setup
        • Prepare Helm Release Chart
        • Deployment - Key Concepts
          • Security Practices
          • Readiness & Liveness
          • Resource Requests & Limits
          • Deploying DIGIT Services
          • Deployment Architecture
          • Routing Traffic
          • Backbone Deployment
    • 💽Data Setup Guide
      • User Module
      • Localisation Module
      • Location Module
    • 🚥Design Guide
      • Model Requirements
      • Design Services
      • Design User Interface
      • Checklists
    • ⚒️Developer Guide
      • Pre-requisites Training Resources
      • Backend Developer Guide
        • Section 0: Prep
          • Development Pre-requisites
          • Design Inputs
            • High Level Design
            • Low Level Design
          • Development Environment Setup
        • Section 1: Create Project
          • Generate Project Using API Specs
          • Create Database
          • Configure Application Properties
          • Import Core Models
          • Implement Repository Layer
          • Create Validation & Enrichment Layers
          • Implement Service Layer
          • Build The Web Layer
        • Section 2: Integrate Persister & Kafka
          • Add Kafka Configuration
          • Implement Kafka Producer & Consumer
          • Add Persister Configuration
          • Enable Signed Audit
          • Run Application
        • Section 3: Integrate Microservices
          • Integrate IDGen Service
          • Integrate User Service
          • Add MDMS Configuration
          • Integrate MDMS Service
          • Add Workflow Configuration
          • Integrate Workflow Service
          • Integrate URL Shortener Service
        • Section 4: Integrate Billing & Payment
          • Custom Calculator Service
          • Integrate Calculator Service
          • Payment Back Update
        • Section 5: Other Advanced Integrations
          • Add Indexer Configuration
          • Certificate Generation
        • Section 6: Run Final Application
        • Section 7: Build & Deploy Instructions
        • FAQs
      • Flutter UI Developer Guide
        • Introduction to Flutter
          • Flutter - Key Features
          • Flutter Architecture & Approach
          • Flutter Pre-Requisites
        • Setup Development Environment
          • Flutter Installation & Setup Guide
          • Setup Device Emulators/Simulators
          • Run Application
        • Build User Interfaces
          • Create Form Screen
        • Build Deploy & Publish
          • Build & Deploy Flutter Web Application
          • Generate Android APKs & App Bundles
          • Publishing App Bundle To Play Store
        • State Management With Provider & Bloc
          • Provider State Management
          • BloC State Management
        • Best Practices & Tips
        • Troubleshooting
      • UI Developer Guide
        • DIGIT-UI
        • Android Web View & How To Generate APK
        • DIGIT UI Development Pre-requisites
        • UI Configuration (DevOps)
        • Local Development Setup
        • Run Application
        • Create New Screen In DIGIT-UI
          • Create Screen (FormComposer)
          • Inbox/Search Screen
          • Workflow Component
        • Customisation
          • Integrate External Web Application/UI With DIGIT UI
          • Utility - Pre-Process MDMS Configuration
          • CSS Customisation
        • Citizen Module Setup
          • Sample screenshots
          • Project Structure
          • Install Dependency
          • Import Required Components
          • Write Citizen Module Code
          • Citizen Landing Screen
        • Employee Module Setup
          • Write Employee Module Code
        • Build & Deploy
        • Setup Monitoring Tools
        • FAQs
          • Troubleshoot Using Browser Network Tab
          • Debug Android App Using Chrome Browser
    • 🔄Operations Guide
      • DIGIT - Infra Overview
      • Setup Central Instance Infra
      • Central Monitoring Dashboard Setup
      • Kubernetes
        • RBAC Management
        • DB Dump - Playground
      • Setup Jenkins - Docker way
      • GitOps
        • Git Client installation
        • GitHub organization creation
        • Adding new SSH key to it
        • GitHub repo creation
        • GitHub Team creation
        • Enabling Branch protection:
        • CODEOWNER Reviewers
        • Adding Users to the Git
        • Setting up an OAuth with GitHub
        • Fork (Fork the mdms,config repo with a tenant-specific branch)
      • Working with Kubernetes
        • Installation of Kubectl
      • Containerizing application using Docker
        • Creation of Dockerhub account
      • Infra provisioning using Terraform
        • Installation of Terraform
      • Customization of existing tf templates
      • Cert-Manager
        • Obtaining SSL certificates with the help of cluster-issuer
      • Moving Docker Images
      • Pre and post deployment checklist
      • Multi-tenancy Setup
      • Availability
        • Infrastructure
        • Backbone services
          • Database
          • Kafka
          • Kafka Connect
          • Elastic search
            • ElasticSearch Direct Upgrade
            • Elastic Search Rolling Upgrade
        • Core services
        • DIGIT apps
        • DSS dashboard
      • Observability
        • ES-Curator to clear old logs/indices
        • Monitoring
        • Tracing
        • Jaeger Tracing Setup
        • Logging
        • eGov Monitoring & Alerting Setup
        • eGov Logging Setup
      • Performance
        • What to monitor?
          • Infrastructure
          • Backbone services
          • Core services
        • Identifying bottlenecks
        • Solutions
      • Handling errors
      • Security
      • Reliability and disaster recovery
      • Privacy
      • Skillsets/hiring
      • Incident management processes
      • Kafka Troubleshooting Guide
        • How to clean up Kafka logs
        • How to change or reset consumer offset in Kafka?
      • SRE Rituals
      • FAQs
        • I am unable to login to the citizen or employee portal. The UI shows a spinner.
        • My DSS dashboard is not reflecting accurate numbers? What can I do?
      • Deployment using helm
        • Helm installation:
        • Helm chart creation
        • Helm chart customization
      • How to Dump Elasticsearch Indexes
      • Deploy Nginx-Ingress-Controller
      • Deployment Job Pipeline Setup
      • OAuth2-Proxy Setup
      • Jira Ticket Creation
  • Reference
    • 👉Setup Basics
      • Setup Requirements
        • Tech Enablement Training - Essential Skills and Pre-requisites
        • Tech Enablement Training (eDCR) - Essential Skills and Prerequisites
          • Development Control Rules (Digit-DCR)
          • eDCR Approach Guide
        • DIGIT Rollout Program Governance
        • DevOps Skills Requirements
        • Infra Requirements
        • Team Composition for DIGIT Implementation
        • Infra Best Practices
        • Operational Best Practices
        • Why Kubernetes For DIGIT
      • Supported Clouds
        • Google Cloud
        • Azure
        • AWS
        • VSphere
        • SDC
      • Deployment - Key Concepts
        • Security Practices
        • CI/CD
        • Readiness & Liveness
        • Resource Requests & Limits
      • Understanding ERP Stack
        • ERP Monolithic Architecture
        • ERP Hybrid Architecture
        • ERP Coexistence Architecture
        • APMDP-HYBRID-INFRA ARCHITECTURE
        • eGov SmartCity eGovernance Suite
        • ERP Deployment Process
        • ERP Release Process
        • ERP User Guide
      • Deploying DIGIT Services
        • Deployment Architecture
        • Routing Traffic
        • Backbone Deployment
      • Troubleshooting
        • Distributed Tracing
        • Logging
        • Monitoring & Alerts
    • 📥Reference Reads
      • Analytics
      • DevSecOps
      • Low Code No Code
        • Application Specification
      • Beneficiary Eligibility
      • Government and Open Digital Platforms
      • Microservices and Low Code No Code
      • Registries
      • Platform Orientation - Overview
    • 🔏Data Security
      • Signed Data Audit
      • Encryption Techniques
      • Approaches to handle Encrypted Data
    • ❕Privacy
    • 🕹️DevOps
      • 1. How DNS works
      • 2. Load Balancer
      • 3. SSL/Cert-manager
      • 4.Ingress,WAF
      • 5.VPC
      • 6.Subnets
      • 7.EKS
      • 8.Worker Node Group
      • 9.RDS
      • 10.NAT
      • 11.Internet Gateway
      • 12.Block Storage (EBS Volumes)
      • 13.Object Storage (S3)
      • 14. Telemetry
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On this page
  • Vision
  • Overview
  • Goals
  • Approach
  • Useful Links
  • Contact Us

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☑️Introducing DIGIT Platform

An open source service delivery and governance platform

NextDIGIT - Value Proposition

Last updated 1 year ago

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Vision

To enable good citizen service, citizens, employees, vendors, administrators and policymakers to collaborate and exchange information seamlessly.

Overview

DIGIT is a service delivery and governance platform. It enables ease of access to services for citizens, ease of coordination for employees & vendors, ease of administration for administrators and ease of policy-making for policymakers & researchers.

Goals

The diagram below abstracts the typical information exchange flow that needs to be enabled between the various actors to deliver effective citizen service.

A digital service must provide the following capabilities to enable effective citizen service.

  1. Register/Login - Ability for the citizens to register or sign in or identify themselves.

  2. Apply/Upload - Ability for the citizens to request services by filling out an application form and uploading a set of valid documents.

  3. Pay/Bill - Ability for the citizens to pay for the service and be able to download a bill for the payment made.

  4. Inform/Track - Ability for the citizen to track or receive updates about the applied services.

  5. Assign - Ability for the employees or vendors to assign the service application or trigger a workflow that would assign it to an employee or a vendor.

  6. Search/View - Ability for the employees or vendors to search and view the application.

  7. Update/Comment - Ability for the employees to update and comment on the service application.

  8. Deliver/Verify- Ability for the employees or vendors to deliver the service e.g. set up a new water connection or verify/certify the information provided such as verifying economic status.

  9. Support/Feedback - Ability for citizens to raise support requests in case of an exception or provided feedback in case of closure of the service request.

  10. Monitor/Improve - Ability for the administrators to monitor service performance and identify areas of improvement.

  11. Plan/Budget - Ability for administrators and policymakers to plan and budget continuous improvement of services.

Approach

Each government agency builds applications that provide some or all of the above-mentioned capabilities. However, most of these applications are not built to scale or have the ability to exchange data with other applications. This results in locked data within application siloes that renders it unusable to other services. It is a primary cause for the fragmented experience of the citizens - who find it difficult to discover and use these services. The employees are forced to remember multiple passwords and use several applications at work. Administrators fail to get the integrated information required for monitoring performance and identifying areas of improvement. The result is poor planning and inflated budgets.

DIGIT is built using platform-based principles that enable the seamless sharing of data and functionality through well-defined building blocks. The building blocks can be integrated into higher-level services that can also be recomposed further to deliver unified data and experiences.

Core services and core data registries are grouped together to define the "Foundation" or "Core Platform". These services and registries are reused by services that are part of Urban, Sanitation, Health Platforms etc. All services and registries are exposed through well-defined APIs which can be used to build applications that deliver a unified experience to citizens, employees, vendors, administrators and policymakers.

Refer to the platform design principles that define DIGIT capabilities.

To enable the capabilities required to develop a good service, DIGIT provides a set of reusable building blocks (microservices) listed below that adhere to the above principles. A developer can build any service or registry by reusing the DIGIT services. DIGIT also provides accelerators like DIGIT Web Dashboard that can be extended to develop citizen, employee and administrator dashboards. More details on each of the services are available on the Platform Architecture page.

Useful Links

To install and start developing using DIGIT, visit the Get Started page.

The list of developer Checklists/Guidelines ensures that the services built using DIGIT are robust and easy to use.

Check out the platform training resources page and access our multiple walk-through videos.

Contact Us

Contact Us - eGovernments FoundationeGovernments Foundation
Traditional application oriented approach leads to siloes, wasteful duplication, non-scalable and difficult to integrate
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