Team Composition for DIGIT Implementation

Program Execution Teams

Team Size

Roles/Actors

Proposed Composition

Timelines

Location

Program Management

2

Program Leader Program Manager

State / Deputation (External Consultants can be onboarded here if required)

Full-time

Central

Domain Experts

1-2

Domain experts for mCollect and Trade License

Senior Resources from ULBs / State Govt Depts. who can help in

  1. 1.interpretation of rules

  2. 2.propose reforms as required

From initiation till requirement finalisation/rollout

Central

Coordination + Execution Team

1 per ULB

Nodal Officers per ULB

ULB Staff (Tax Inspectors / Tax Suprintendants / Revenue Officers etc)

Full-time

Local

Technology Implementation Team

6-8

1 Program Manager 1 Sr. Developer 1 Jr. Developer 1 Tester 1 Data Migration Specialist / DBA 1 DevOps Lead 1 Business Analyst 1 Content / Documentation Expert

Outsourced

From initiation to rollout

Central

Data Preparation and Coordination (MIS)

1-2

MIS / Data / Cross-functional

Outsourced / Contract

Full-time

Central

Capacity Building / IEC

2-4

Content developers and Trainers / Process Experts

Outsourced / Contract

For 6-12 months post rollout

Central

Monitoring

4-6

Nodal Officers one per 2/3 Districts

State / Deputation

For 3-6 months post rollout

Semi-local

Help Desk and Support

4-5

Help Desk Support Analyst

Outsourced

For 12 months post rollout / as per contract

Central

Title

Responsibilities

Qualifications

Program Manager

Day to day project ownership/management and coordination within the project team as well as with State PMU

MBA / RelevantRequired 10+ years of Project/Program management experience implementing Tally / ERP Systems in large government deployments with extensive understanding of finance and accounting systems

Tech Lead / Sr. Developer

Decides all technical aspects/solutioning for the project in coordination with project plan and aligns resources to achieve project milestones

B.Tech / M.Tech / MCARequired 8+ years of technology/solutioning experience. Preferred experience in deploying and maintaining large integrated platforms/systems

Jr. Developer / Support Engineer

Takes leadership with respect to complex technical solutions

B.Tech / M.Tech / MCARequired 5+ years IT experience with skills such as Java, Core Java, PostgreSQL, GIT, Linux, Kibana, Elasticsearch, JIRA - Incident management, ReactJS, SpringBoot, Microservices, NodeJS

Tester / QA

Tests feature developed for completeness and accuracy with respect to defined business requirements

B.Tech / M.Tech / MCARequired 5+ years IT experience with skills such as users stories and/use cases/requirements, execute all levels of testing (System, Integration, and Regression) JIRA - Incident management

Data Migration Specialist

Works with data collection teams to collect, clean and migrate legacy data into the platform

Candidate with strong exposure to data migration and postgreSQL with 5+ years of experience in migrating data between disparate systems. Hands-on experience with MS Excel and Macros.

DevOps Lead

In the case of the cloud: Owns all deployments and configurations needed for running the platform in the cloudIn the case of SDC: Works with SDC teams on deployments and configurations needed for running the platform in SDC

5+ years of overall experience Strong hands-on Linux experience (RHEL/CentOS, Debian/Ubuntu, Core OS) Strong hands-on Experience in managing AWS/Azure cloud instance Strong scripting skills (Bash, Python, Perl) with Automation. Strong hands-on in Git/Github, Maven, DSN/Networking Fundamentals. Strong knowledge of CI/CD Jenkins continuous integration tool Good knowledge of infrastructure automation tools (Ansible, Terraform) Good hands-on experience with Docker containers including container management platforms like Kubernetes Strong hands-on in Web Servers (Apache/NGINX) and Application Servers (JBoss/Tomcat/Spring boot)

Business Analyst

Works with domain experts to understand business and functional requirements and converts them into workable featuresTests feature developed for completeness and accuracy with respect to defined business requirements

BE / Masters / MBA5+ years of experience in: Creating a detailed business analysis, outlining problems, opportunities and solutions for a business like Planning and monitoring, Variance Analysis, Reporting, Defining business requirements and reporting them back to stakeholders

Content / Documentation Expert

Works on documentation and preparation of project-specific artefacts

Good experience in creating and maintaining documentation (multi-lingual) for government programs. Ability to write clearly in a user-friendly manner. Proficiency in MS Office tools

Data Preparation and Coordination (MIS)

Works with ULB teams to gather data necessary for the deployment of the platform and guides them in operating the platform

BCom / MCom / Accounting Background1+ year of experience along with a good understanding of MS Excel and Macros and good typing skills

Capacity Building / IEC Personnel

Works with ULB teams on-site on creating content and delivering training

BCom / MCom / Accounting Background

  • Required demonstrated experience in building the capacity of government personnel to influence change;

  • Proficiency with IEC content creation/delivery, theories, methods and technology in the capacity-building field, especially in supporting multi-stakeholder processes

Help Desk Support Team

The first line of support for ULB teams to answer all calls which arrive with respect to the platform

BCom / MCom / Accounting BackgroundKnowledge of managing helpdesk, fluent in the local language, good typing skills. Strong process and application knowledge

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