A ticket in Jira,is an event that must be investigated or a work item that must be addressed.In Jira Service Desk,tickets entered by a customers are called requests.Within a Jira Service Desk queue or in Jira Software, a request is called an issue.
Steps to create Ticket in Jira.
Step 1: Open the Jira Software.
Step 2: Search for the respective Project in which you want to raise a ticket or the project which needs to address your ticket ,in the Search bar.
Step 3: Now click on the ' Create', a pop-up apears on the screen as shown below and fill the respective details.Once all the details are entered ,click on the create button below. Now the ticket is raised in the main page of the project you have chosen and will be addressed .